Some of the best property managers I’ve ever met didn’t come from real estate or the PM industry. They came from hospitality. And if I had to choose one background that consistently translates into great property management, it would be this: a sous chef. On the surface, kitchens and condo communities look nothing alike. But in practice? The skill set is almost identical. If you’ve ever watched a good sous chef at work, you already understand why they thrive in property management. They Know...

It’s official, we’re seeing a noticeable shift. Purpose‑built rental RFPs are becoming more common than condominium RFPs. Condo activity remains strong, but the direction of new development is clear. Now more than ever, if you’re developing or own residential properties, it’s critical to understand the evolving landscape of the Landlord and Tenant Board (LTB). The rules, expectations, and risks are changing, and this is not the place for shortcuts or automation (AI!) Align yourself with a...

At Onyx, I’ve had the opportunity to work with both condominium communities (owners) and multi‑residential properties (tenants). There are things I genuinely enjoy about each, and leasing has always been an area where my team has given me kudos; I seem to have a knack for it. But as much as I enjoy leasing, I never want a revolving door of showings. High turnover isn’t a sign of success; it’s a sign that somewhere, retaining tenants is an issue. Our philosophy at Onyx is simple: tenants may...