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Resident Retention Strategies That Actually Work
At Onyx, I’ve had the opportunity to work with both condominium communities (owners) and multi‑residential properties (tenants). There are things I genuinely enjoy about each, and leasing has always been an area where my team has given me kudos; I seem to have a knack for it. But as much as I enjoy leasing, I never want a revolving door of showings. High turnover isn’t a sign of success; it’s a sign that somewhere, retaining tenants is an issue. Our philosophy at Onyx is simp
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Why CAO Director’s Training Should Be Mandatory for Every Condo Homeowner
I’m going to say this matter-of-factly: I believe every condominium homeowner should take the Condominium Authority of Ontario (CAO) Director’s Training. Not just directors. Anyone can take it. It’s free, online, and self‑paced. Why, it equips people with the basics of condo governance, finance, insurance, maintenance responsibilities, and dispute prevention, the real‑world stuff that keeps a community running. For directors, the training is mandatory within six months and
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How to Choose the Right Property Management Company
(A Practical Guide for Landlords, Developers & Condo Corporations) Choosing the right property management company is one of the most important decisions a landlord, developer, or condominium board will make. A strong management firm protects your investment, maintains your reputation, supports your residents, and strengthens long‑term financial stability. The wrong firm can do the opposite, leading to communication failures, financial inaccuracies, deferred maintenance, tenan
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What's the Difference - CMRAO VS. CAO... Also, Spot the Difference!
Can you spot the differences in this picture in 10 seconds? Do you know the differences between the CMRAO and the CAO, and what both compliance bodies do within the condominium industry? Credit is due to the CMRAO and CAO websites. Condominium Authority of Ontario (CAO) Mandatory director training Dispute resolution via the Condominium Authority Tribunal (CAT) Filing systems for condo returns and notices of change Public registry & annual calendar of condo obligations Cond
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